Family Help Assistant (E3059)
Family Help Assistant
Are you passionate about making a difference in the lives of families and children? Join our dedicated team at Cheshire East Council as a Family Help Assistant. In this role, you will work in partnership across a range of early help and prevention services, ensuring families receive effective support at the right time to reduce the need for more acute and statutory services. We have one role available covering the north of the borough.
At Cheshire East Council, we are committed to the new reforms around the Families First initiative, which focuses on providing early help and preventative services to families. This initiative is part of broader reforms aimed at improving outcomes for children and families by ensuring they receive timely and effective support. Our Family Help Framework is designed to reduce risks and prevent the need for more intensive interventions, aligning with national and local priorities for family support and integration.
Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.
At Cheshire East Council we are working for a brighter future – together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.
If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.
As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.
www.cheshireeast.gov.uk/jobs-and-careers/employee-benefits.aspx
In this job you will:
- Enable families to receive appropriate and timely interventions across the 0-19 age continuum at a time and place that makes sense to these families by planning delivering and reviewing interventions as appropriate following the Family Help Framework model.
- Support to set up and deliver a range of evidence-based programmes, to improve outcomes for families.
- Undertake holistic low-level assessments of family situations using the relevant assessment tools and plan, deliver and review individual programmes of support; ensuring that ‘vulnerable’ children and young people, especially those families who are harder to reach, are prioritised in terms of receipt of services.
- Maintain effective, thorough and timely records on the case management system in line with service standards to enable informal and formal case file audit, timely information sharing and to enable accurate reporting.
- Work in partnership across children’s services and with other agencies to support delivery of a suite of programmes that are targeted and co-ordinated.
- Identify and support children and families experiencing difficulties at an early stage, sharing this information with line managers to assist in the monitoring and evaluation of services to ensure that they are meeting the needs of individuals and families enabling service delivery that encourages empowerment.
- Actively seek and act upon the views of service users ensuring that parents and carers are actively involved and the child voice, no matter what age or disability is central and evident in every interaction and intervention.
- Understand and comply with statutory requirements, departmental policies, equal opportunities and other regulations and procedures.
- Ensure all safeguarding policies and procedures are adhered to, and young people are safe from harm or exploitation.
- Work with partner agencies to engage young people across various services and parent’s agencies to re-engage with provision / services.
If you would like further information about the role, please contact Adam Bailey on 07824 408454 or Adam.Bailey@cheshireeast.gov.uk.
Interviews will take place week commencing 14/7/2025.
Cheshire East Council is committed to safeguarding children and vulnerable adults across the Borough. As such, any cautions, convictions, reprimands or final warnings that are ‘not protected’ as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) order 1975 (as amended in 2013) relating to the non-disclosure of spent convictions do not apply to this job. You must therefore, disclose whether you have any previous convictions where prompted to do so within the application process.
Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.
If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however please do not be discouraged from applying again.
For any technical enquiries please email sourcingteam@ecwip.co.uk
Please quote job reference number in all correspondence.