Community Reablement Clerical Officer

Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.

At Cheshire East Council we are working for a brighter future – together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities. 

If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.

Brighter Future

www.cheshireeast.gov.uk/jobs-and-careers/employee-benefits.aspx  

Are you seeking a new and varied administrative role? Care4CE Community Reablement Services is offering a permanent Clerical Officer position, working 24 hours per week, including one weekend in four. This role is based at Macclesfield Town Hall, Macclesfield, and the Salinae Reablement Office in Middlewich. Please note, this is an office-based position only.

PAY: Grade 5, starting at £25,584 per annum (pro rata), with annual increments over four years up to £27,269. Hourly rate starts from £13.26 to £14.13. A pay award for 2025-2026 is currently under consultation.

Weekends are paid at time and half as are Bank Holidays. Christmas Day and Boxing Day are double pay.

ABOUT THE SERVICE

Reablement is a community based front-line short-term service working with our integrated health partners, in supporting hospital discharges and hospital avoidance with a strong focus to enable individuals, to reach a maximum level of function whilst encouraging independence, choice and control or assessing for long term care needs.

ABOUT THE ROLE

We are seeking a highly skilled individual with excellent computer and math proficiency to manage in-house electronic monitoring, payroll and Adult Social Care systems. The ideal candidate will possess a proactive, positive, and can-do attitude, and excel as a team player in a busy, fast-paced duty desk environment, and able to manage their workload quickly and efficiently. The post holder will support the duty senior and coordinators in handling frontline referrals, hospital admissions/discharges, and the allocation of customer visits.

Administrator tasks are performed alongside the duty desk, requiring an excellent eye for detail due to the use of live systems and complex process calculations. Exceptional communication skills are essential, along with adherence to the Council's Culture and value-based thinking, ensuring professional and sensitive engagement with all customers, professionals and colleagues. A valid driver's license is required for this role.

ABOUT YOU

You must have:

• Proficient computer skills
• Proficient in math and excellent eye for detail
• Effective teamwork and communication skills
• Be enthusiastic, flexible, and reliable
• Be person-centred in your approach in achieving the best outcomes for people
• Able to work on your own initiative and as part of a team
• Able to proactively manage a busy workload
• Work to the behaviours of the Council Values
• Work to all Policies and Procedures and Care Quality Commission [CQC] Regulations

To find out more about our essential and desirable criteria for the role please view the `In this job you will need` section within the attached JDPS document.

In return we are able to offer:

• Enhanced annual leave - Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after just five years of service
• Salary sacrifice green car scheme - Drive green and save green! Lease a brand-new electric or hybrid car through our salary sacrifice scheme. There are no credit checks, no deposits, just significant savings and exclusive offers on a three-year lease
• White goods salary sacrifice scheme - Upgrade your home with ease. Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big-ticket purchases like appliances, computers, and tech gadgets directly from your salary
• Enhanced public pension - Secure your future with our career average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay
• Employee assistance programme - Access a completely free and confidential assistance service to help manage, reduce, and overcome life’s challenges, both at work and in your personal life
• Discounted gym membership - Stay active and healthy with corporate membership prices for Everybody Leisure, including:
• Gym, Swim and Group Fitness at all 16 facilities
• Off-Peak Racket Sports
• Athletics Tracks
• Sauna/Steam/Spa

Join us and experience a workplace that truly values and supports you! 

HOW TO APPLY

If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you. To apply for the role please click apply for this job at the bottom of the page, or, for an informal chat about the role please contact Sarah Webb or Andrea Weaver on 01625 374269 or email Sarah.webb@cheshireeast.gov.uk

FURTHER INFORMATION

Cheshire East Council is committed to safeguarding children and vulnerable adults across the borough. As such, any cautions, convictions, reprimands, or final warning that are `not protected` as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) order 1975 (as amended in 2013) relating to the non-disclosure of spent convictions do not apply to this job. You must, therefore, disclose whether you have any previous convictions where prompted to do so within the application process.

Internal Explorer is no longer supported, so please use a different browser when you submit your application – for example Google Chrome or Microsoft Edge. You will also need to ensure pop ups are enabled.

Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.

If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however, please do not be discouraged from applying again.

For any technical enquiries please email sourcingteam@ecwip.co.uk

Please quote the job reference number in all correspondence.

Cheshire East Council is committed to safeguarding children and vulnerable adults across the Borough. As such, any cautions, convictions, reprimands or final warnings that are ‘not protected’ as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) order 1975 (as amended in 2013) relating to the non-disclosure of spent convictions do not apply to this job. You must therefore, disclose whether you have any previous convictions where prompted to do so within the application process.

Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.

If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however please do not be discouraged from applying again.

For any technical enquiries please email sourcingteam@ecwip.co.uk 

Please quote job reference number in all correspondence.