Business Systems Trainer and Support Officer

Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.

At Cheshire East Council we are working for a brighter future – together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities. 

If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.

Brighter Future

www.cheshireeast.gov.uk/jobs-and-careers/employee-benefits.aspx  

This is an exciting opportunity for 2 enthusiastic and self-motivated individuals to join the Business Intelligence Team supporting the Children & Families. We have an opening for 1 permanent and 1 fixed term (until Mar 2027) Business Systems Trainer and Support Officer.

You will be responsible for supporting the current Children's Case Management System (Liquid Logic) as we implement the requirements of the Families First Programme, together with supporting the Children's transformation programme across SEND and Education. We have recently implemented the Education module of Liquid Logic and are looking to maximise its use across a wide range of education support teams and external partners.

The local authority is also looking at a range of projects integrating AI products with existing case management solutions and an interest in how this will shape the future will be advantageous.

Progressing form redesign, developing training materials and delivering face to face training with front line workers, you will require excellent interpersonal and ICT skills and will need to be comfortable in delivering training and/or presenting information to individuals and groups.

Ideally you will have an understanding of the current developments and changes in government legislation, including the Children’s Wellbeing and Schools Bill and the Families First programme, together with the statutory reporting requirements for Children and families services and how the ICS system operated supports this

These roles can be based from either Crewe or Macclesfield depending on the successful applicants preference, however travel across the borough will be required. The role is also subject to a basic DBS check.

For further information please contact Bev Harding - 07919 398149 or bev.harding@cheshireeast.gov.uk

Cheshire East Council is committed to safeguarding children and vulnerable adults across the Borough. As such, any cautions, convictions, reprimands or final warnings that are ‘not protected’ as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) order 1975 (as amended in 2013) relating to the non-disclosure of spent convictions do not apply to this job. You must therefore, disclose whether you have any previous convictions where prompted to do so within the application process.

Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.

If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however please do not be discouraged from applying again.

For any technical enquiries please email sourcingteam@ecwip.co.uk 

Please quote job reference number in all correspondence.